Returns & Exchanges
At GroundingWell, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return them within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Package and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund back to your original payment method within 5-10 business days.